TheFork, Europe’s leading online restaurant booking platform, is proud to be among the first companies to join as an early research preview contributor for OpenAI’s Operator, an AI agent designed to go to the web and independently perform a variety of tasks for users, including restaurant bookings.

As of Friday, February 21st, diners in the UK can now leverage OpenAI’s Operator to automate bookings, receive personalised dining recommendations, and manage reservations effortlessly on TheFork. Additionally, Special offers available at restaurants will automatically be applied, ensuring users get the best possible deals.

With Operator, The Fork customers will streamline the reservation process by automatically navigating restaurant booking pages, checking availability, and managing the end-to-end booking process. Diners will also be able to modify or cancel reservations with ease, while AI-driven personalised dining suggestions will consider factors such as cuisine preferences, location, and dining history to provide tailored recommendations.

“With OpenAI’s Operator, we’re harnessing the best of AI-powered efficiency and personalisation to learn more about how agents can enhance every aspect of the dining experience.” said Almir Ambeskovic, CEO of TheFork. “AI has already proven to be a strategic enabler for improving TheFork’s dining experience, and this is just one of many steps forward in bringing our innovative vision to life, making TheFork even more valuable to our diners.”