The Financial Conduct Authority (FCA) has today published final guidance clarifying its expectations of firms on the fair treatment of vulnerable customers. The guidance aims to drive improvements in the way firms treat vulnerable consumers so that they are consistently able to achieve outcomes that
There was a time when customers used to spend precious hours of their weekends criss-crossing out-of-town retail parks to visit multiple showrooms before buying a car. Then, with the advent of car websites, online evening research became the default. The impact of lockdown and the
THE AVERAGE British parent loses two whole weeks of sleep per year because their baby won’t settle down at night, according to new research. Mums and dads spend 2.5 full days discussing their little one’s bedtime habits every year, the poll by Silentnight Safe Nights