When the UK first went into lockdown in 2020, companies faced unprecedented levels of uncertainty. Few businesses grasped the long-term implications at the outset, believing and hoping that ‘normal’ life would resume shortly. But as the scale of the pandemic began to be understood many companies began to cut costs, shoring up against an increasingly uncertain future.

However, some businesses began to look to the longer-term future, instead of focusing on the immediate situation. One such company was leading UK rental guarantor service Housing Hand. The company quickly grasped the potential of the new normal in terms of preparing to do things differently. As such, Housing Hand has emerged fighting fit from the pandemic, having invested in a host of new services.

“From shaping new roles within the business to mapping out enhanced and additional services, we have used the pandemic to design Housing Hand around long-term growth potential and operational health. The result is that the business has emerged from the pandemic fighting fit thanks to careful planning and investment in the future. This means we can better serve landlords, letting agents, student renters and working professionals alike.”

Terry Mason, Group Operations Director, Housing Hand

Headlining the new launches is the House Finder Service, which provides agents and landlords with a free platform through which to connect with would-be tenants. The ability to specify the kind of tenants they are seeking (i.e. students or working professionals) means less wasted time for all concerned, as does the fact that all properties listed accept Housing Hand as a guarantor.

In addition to taking the pain out of finding properties with its House Finder Service, Housing Hand also announced earlier this year that it had launched a new Partner Portal, designed to support accommodation providers to increase their revenue.

All of this means that Housing Hand is now particularly well placed to serve landlords, letting agents and tenants across the UK and Ireland over the months and years ahead. The expanded range of services means an enhanced rental experience for all parties – one that factors in the new economic uncertainties brought about by the pandemic.