BrightHR, the Manchester-based international HR software and employment law advice service, has been awarded the Feefo Platinum Trusted Service Award for the second year in a row.

These awards recognise businesses for delivering outstanding service levels and exceptional experiences, as rated by customers. In 2021, BrightHR generated over 400 independent Feefo five-star reviews for their excellent client interaction and service.

Alan Price is CEO of BrightHR, he says: “We are thrilled to have won the Feefo Platinum Trusted Service Award for a second year running. Not only does it reflect the high ratings our customers have given us over the last four years, but it also showcases the consistent dedication and hard work of our incredible team.

“We’re so proud that our products received such fantastic reviews throughout 2021 and will continue to tailor them to meet all our client’s needs as we transition into a post-pandemic world of hybrid and home working.

“Client feedback is vital to every business. We always take on board what our customers say and use these insights to help us grow and stand out, as we continue to deliver our mission to transform the way businesses manage their people.

“We’re extremely proud to provide such beneficial software to our customers and continue to offer support to business owners here in the UK – including free advice via our HR AI platform BrightHR Lightning – whilst growing our presence internationally.”

There are three tiers to the Trusted Service Awards. To achieve the platinum, or top tier, businesses must win the Feefo Gold Award three years in a row.

The Trusted Service Awards have been a runaway success since their creation, gaining more participants and bringing even greater prestige to their winners each year.