It’s essential for office workers to be competent in using a variety of computer tools such as Microsoft Office to help them research, analyse and solve complex problems.

Acuity Training, therefore, carried out a survey questioning 1,000 UK office workers on their confidence in using Microsoft Office tools. This is to ascertain whether there is a skills gap in Microsoft Office training in accordance with age, gender and region.

The survey discovered that only 12% of those office workers questioned receive regular Microsoft Office training in their current workplace and 49% have never received training.

Furthermore, 72% of those questioned agree that they would benefit from receiving more Microsoft Office software training.

To test the UK employees’ knowledge, Acuity Training asked the 1,000 office workers to share what the correct formula is for the ‘Average Function’ in Microsoft Excel.
31% admitted they have no idea, 12% were incorrect when guessing the answer.
Acuity Training’s Director Ben Richardson said: “It was our hope that this research would help individuals and businesses alike understand the gaps in Microsoft knowledge and training and will inspire organisations to tackle this training issue”.